Ask a therapist, a hospital IT director, and a founder to name the best telehealth platforms, and you'll get three lists with almost no overlap. The therapist will mention Doxy.me or SimplePractice. The IT director will mention Amwell or Teladoc. The founder, a few weeks away from launching a weight loss or men's health brand, will name a company most clinicians have never heard of.
All three are right because each is buying something different. The therapist needs a secure way to see existing clients on video. The hospital needs virtual care that works with its EHR and gets through procurement. The founder needs everything a medical practice has (doctors, prescribing, a pharmacy, payments) without having a practice.
So this guide is organized by what you're building. Find your section, compare the options in it, and skip the rest. One disclosure first: we build Bask, so we appear in the first section. For every other company, we've stuck to what review sites, pricing pages, and the companies' own announcements say, and those sources are listed at the end. If you'd rather run your own evaluation, our framework for comparing platforms walks through every criterion.
Platforms for Launching a Telehealth Brand
Before a DTC telehealth brand can treat its first patient, it needs five things in place: a website with medical intake, clinicians licensed in every state where it sells, a way to prescribe, a pharmacy to fill and ship orders, and healthcare-ready payment processing. Founders tend to underestimate the licensing piece. Clinicians generally need a license in the state where the patient is located, which is why brands selling nationally rely on clinician networks and why licensure compacts that speed up multistate licensing matter.
The platforms below differ mainly in how many of those five pieces they handle for you. If the model is new to you, start with how white-label telehealth works, which explains what the brand owns and what the vendor runs.
Bask Health: All Five Pieces in One Platform
Bask covers all five. A brand builds its site, and intake flows in our no-code site builder, picks one of the doctor networks that come with every plan, and runs visits and prescriptions through our EMR and e-prescribing. Orders go out through pharmacy fulfillment, and payments run through the same checkout. Because those parts already work together, brands typically launch in days, not months.
Two details matter more than they first appear. You aren't tied to one clinical network: brands choose among several, and Enterprise customers can connect their own network if they want to own the patient and provider relationship outright. And the catalog goes beyond prescriptions, so a brand can sell OTC products and medical devices next to its treatment plans and run live visits, asynchronous intake, or both.
On compliance, Bask handles HIPAA and LegitScript requirements, runs on SOC 2 Type II controls with MFA and audit logging, and helps brands get telehealth certification. More than 250 U.S. telehealth companies run on the platform, which has processed over 10.5 million orders and more than $1 billion in transactions.
Who shouldn't use Bask: a clinic that only wants video visits with patients it already sees. It would be paying for a storefront, pharmacy routing, and checkout it doesn't need, and the tools in the next section cost less.
OpenLoop: Clinical Operations as a Service
OpenLoop also supports white-label telehealth, but it puts more weight on services than on software. Its team handles provider staffing, credentialing, and much of the day-to-day clinical operation. That suits a company that would rather hand off the clinical side than run it through its own tools. Which approach fits depends on how much of the operation you want to control yourself, and we go through the differences in our Bask vs OpenLoop breakdown.
Wheel: Built Around a Clinician Network
Wheel starts from the clinician side. It combines telemedicine software with a national network of credentialed clinicians and sells to digital health companies, payers, and provider organizations, with tools for scheduling, clinical documentation, and quality oversight. Pricing is usage-based and quoted by sales. If your biggest gap is finding licensed clinicians across many states, Wheel is built for that problem. Ask early how your storefront, pharmacy, and payments would fit around it, so you're comparing like with like when you look at all-in-one platforms.
Beluga Health: A Physician Network Behind Your Brand
Beluga is a clinical network first. In its June 2026 announcement of a collaboration with DarioHealth, it described a "physician-led, 50-state clinical network" offering "white-label medical infrastructure," meaning licensed clinicians who treat patients under another company's brand. Bask customers don't have to pick between the two, because Beluga is one of the provider networks you can connect inside Bask.
Telehealth Software for Practices That Already Have Patients
A practice that already has clinicians, patients, and an EHR needs far less. The decision is how much of your daily workflow the telehealth tool should handle, and the options below run roughly from least to most. Whichever you choose, get a signed business associate agreement before the first visit. Our HIPAA buyer's guide covers the rest of that checklist, and our guide to choosing a platform for a clinic goes further into evaluating vendors.
Keep one limit in mind as you read. Zocdoc's 2026 guide for providers puts it plainly: video tools "help you run telehealth visits but do not help patients find you." Everything in this section makes visits easier. Bringing in new patients is still your job.
Doxy.me: The Simplest Place to Start
Patients click a link and join from their browser, with nothing to download. According to Capterra's 2026 listing, the free plan includes HIPAA compliance, end-to-end encryption, a virtual waiting room, and unlimited video calls. Paid plans start at $29 a month, and reviewers point to gaps in the free tier such as no screen sharing. For a solo provider trying telehealth for the first time, this is the easiest way in.
Zoom for Healthcare: The Interface Your Staff Already Know
If your team spends the day in Zoom, Zoom for Healthcare brings the same interface into clinical use, and there's little to learn. Like Doxy.me, it's a video tool, so your EHR, booking, and billing stay where they are.
SecureVideo: Secure Video Under Your Practice's Name
SecureVideo runs in the browser and is used mostly in outpatient and behavioral health. FitGap describes it as a standalone video visit tool rather than a practice management or EHR suite, with customizable branding on its top plan. It suits a practice that wants visits to look like its own and nothing extra to manage.
Chiron Health: Video With Documentation and Payment
Chiron Health is the first real step beyond video. Built for independent practices and specialty clinics, it adds EHR integration and patient payment collection, so you can document and collect payment without switching tools. FitGap lists the Independent plan at $150 per provider per month.
SimplePractice: The Whole Practice in One Login
SimplePractice goes furthest in this group. It's practice management software for private practices, widely used in behavioral health, with telehealth built into the same system as scheduling, notes, and billing. A therapist or small group can run the entire practice from one place. Plans change often enough that it's worth checking SimplePractice's site for current pricing.
Virtual Care Platforms for Health Systems and Payers
Large organizations buy telehealth on a different timeline. Procurement takes months, the platform has to work with an enterprise EHR, and pricing is set in a contract. All three vendors below sell into this market, but each fits a different job.
Teladoc Health: A Program You Offer Members
Teladoc's business offering is aimed at large organizations and enterprise programs. Zocdoc describes it as a system that typically runs separately from a practice's own tools, priced as a subscription plus a per-visit fee. That makes it a natural fit for an employer or health plan that wants to give members access to virtual care, and a weaker fit for a hospital that wants its own doctors seeing patients on video.
Amwell: An Enterprise Platform on Subscription
Amwell sells an enterprise telemedicine platform to clinics and healthcare organizations on a subscription model. Zocdoc notes that its integration "varies by setup," so before you sign, ask for references from organizations running the same EHR you do.
eVisit: Visits Inside the Clinical Workflow
eVisit supports scheduled and on-demand visits and integrates with EHR systems, so clinicians see patients inside the documentation workflow they already use. FitGap positions it for health systems, hospitals and large practices, and notes that its enterprise pricing can put it out of reach for solo practitioners.
Telehealth Software Companies Compared at a Glance
The table puts all twelve side by side. A blank cell means the vendor doesn't publish that information or we couldn't confirm it from an independent source.
| Platform | Built for | Clinicians included | Pricing
|
| ------------------- | -------------------------------------------------------- | ----------------------------------- | -------------------------------------------- |
| Bask Health | DTC health brands | Yes, doctor networks on every plan | Published plans |
| OpenLoop | Brands that want staffing and operations handled | Yes, through provider staffing | |
| Wheel | Digital health companies, payers, provider organizations | Yes, national clinician network | Usage-based, quoted by sales |
| Beluga Health | Brands that need a clinical network | Yes, physician-led 50-state network | |
| Doxy.me | Solo providers and small practices | No | Free plan; paid from $29 a month |
| Zoom for Healthcare | Practices that need video visits | No | |
| SecureVideo | Outpatient and behavioral health practices | No | |
| Chiron Health | Independent practices, specialty clinics | No | $150 per provider a month (Independent plan) |
| SimplePractice | Private practices | No | Published plans |
| Teladoc Health | Employers, health plans, enterprise programs | | Subscription plus per-visit fee |
| Amwell | Health systems and clinics | | Subscription |
| eVisit | Health systems, hospitals, large practices | No | Enterprise pricing, not published |
What to Confirm Before You Sign
Every vendor on this list will say it's secure, so ask for specifics: encryption in transit and at rest, multi-factor authentication, role-based access, and audit logs. Then check the parts your team will use every day, such as video quality, secure messaging, documentation, e-prescribing if you prescribe, scheduling with reminders, and whether patients can join from any device.
Last, get the business associate agreement in writing. Under HHS guidance on HIPAA and remote communication technologies, a vendor that creates, receives, maintains, or transmits protected health information on your behalf is generally a business associate, and you need a BAA. For everything else involved in getting started, from setup to billing, Telehealth.HHS.gov provides resources for providers.
FAQs
What Is the Most Used Telehealth Platform?
No public data counts usage across all three markets, so there's no single answer. Practices most often start with video tools such as Doxy.me or Zoom for Healthcare, health systems and payers work with enterprise vendors like Teladoc Health and Amwell, and DTC brands launch on platforms that bundle clinicians, prescribing, and fulfillment.
What Is the Difference Between Telehealth Software and a Telehealth Platform?
The terms are used interchangeably. "Telehealth software" usually means a tool for one job, such as running video visits. "Platform" suggests a broader system that can include intake, prescribing, payments, and clinicians. Look at what's included rather than the label.
Which Telehealth Platforms Include Doctors?
Of the platforms in this guide, Bask Health, OpenLoop, Wheel, and Beluga Health supply clinicians. Bask includes doctor networks on every plan, OpenLoop provides staffing, Wheel runs a national clinician network, and Beluga operates a physician-led network across all 50 states. Practice tools such as Doxy.me and Chiron Health assume you bring your own clinicians.
Is There a Free HIPAA-Compliant Telehealth Platform?
Doxy.me has a free plan that Capterra lists with HIPAA compliance and end-to-end encryption. A free tool covers the video visit only, and you should still confirm the vendor will sign a BAA on the plan you choose.
How Much Does a Telehealth Platform Cost?
Video tools run from free to $29 a month for Doxy.me's paid plan. Practice platforms cost more: Chiron Health lists $150 per provider per month. Enterprise and network platforms such as Teladoc Health, Amwell, and Wheel price by subscription, per visit, or by usage, usually through a sales quote. Bask publishes its plans on its pricing page.
References
- Telehealth.HHS.gov. (n.d.). Licensure compacts. https://www.telehealth.hhs.gov/licensure/licensure-compacts
- Zocdoc. (2026). Best telehealth platforms for providers: what to compare before you choose. https://www.zocdoc.com/resources/blog/article/telehealth-platforms/
- FitGap. (n.d.). Wheel. https://us.fitgap.com/products/060685/wheel
- PR Newswire. (2026). Dario announces strategic collaboration with Beluga Health to deliver provider-backed, integrated care at scale. https://www.prnewswire.com/il/news-releases/dario-announces-strategic-collaboration-with-beluga-health-to-deliver-provider-backed-integrated-care-at-scale-302812824.html
- Capterra. (2026). Doxy.me pricing 2026. https://www.capterra.com/p/158461/Doxy-me/pricing/
- FitGap. (n.d.). SecureVideo. https://us.fitgap.com/products/023479/securevideo
- FitGap. (n.d.). Chiron Health. https://us.fitgap.com/products/023474/chiron-health
- FitGap. (2026). Best telemedicine software for clinics of March 2026. https://us.fitgap.com/search/telemedicine-software/clinics?page=1
- FitGap. (n.d.). eVisit. https://us.fitgap.com/products/evisit
- U.S. Department of Health and Human Services. (2022). Guidance on how the HIPAA rules permit covered health care providers and health plans to use remote communication technologies for audio-only telehealth. https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-audio-telehealth/index.html
- Telehealth.HHS.gov. (n.d.). For providers. https://telehealth.hhs.gov/providers
